Legal

Privacy Policy

Last updated: February 2025

Vikolo Dynamics Ltd ("Vikolo Dynamics", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vikolo.com and use our products and services, including the RecitID application.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide to us when you:

  • Contact us via email or through our website
  • Create an account on any of our products
  • Subscribe to our services or newsletter
  • Participate in surveys or provide feedback

This may include your name, email address, and any other information you choose to provide.

Information Collected Automatically

When you access our website or use our products, we may automatically collect certain information, including:

  • Device information (device type, operating system, unique device identifiers)
  • Log information (access times, pages viewed, IP address)
  • Usage data (features used, interactions within our applications)

Audio Data (RecitID)

When you use the RecitID application's audio identification feature, audio is temporarily captured from your device's microphone and processed to identify Quran recitations. Audio data is processed in real-time and is not stored on our servers after identification is complete. We do not record, store, or share your audio.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our website and products
  • Improve, personalise, and expand our services
  • Understand and analyse how you use our services
  • Communicate with you, including for customer service and support
  • Process transactions and send related information
  • Send you technical notices, updates, and administrative messages
  • Detect, prevent, and address technical issues or fraud

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, and payment processing.
  • Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymise it.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and receive a copy of your personal data
  • Rectify inaccurate personal data
  • Request deletion of your personal data
  • Object to or restrict the processing of your personal data
  • Data portability
  • Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at hello@vikolo.com.

7. Third-Party Services

Our products may integrate with third-party services (such as OpenAI for audio transcription, and analytics providers). These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: